LAX Header Logo
Click here to go to LAWA homepage LAX homepage VNY

Airport Info

News Release

Release Date: January 10, 2011

Contact: Gail Gaddi
(424) 646-7455


(LOS ANGELES, CA --) To enhance customer service, LAX is recruiting volunteers for its Volunteer Information Professionals (VIP) program to create a friendly, positive experience for travelers from around the world. VIP volunteers will be stationed at information booths in LAX terminals and will assist passengers with their travel needs during one four-hour shift per week. The VIP info booths will be open 7 a.m. to 10 p.m. on weekdays and 9 a.m. to 9 p.m. on weekends.

Volunteers will assist passengers by providing directions to various airport and community facilities, helping to find appropriate transportation and accommodations, meeting and greeting passengers, and providing sightseeing and hospitality resources in the Los Angeles area.

Some of the rewards of volunteering as a VIP include the opportunity to help people, free parking during the volunteer’s shift, free uniforms, an annual recognition event, and invitations to attend Los Angeles World Airports events, trainings, and workshops.

Applications are available on-line at and can be submitted to: VIP Program, 1 World Way, Room 204, Los Angeles, CA 90045. Training is anticipated to take place early Spring 2011.

For more information about the VIP Program, contact Heidi Huebner, Volunteer Director, at (424) 646-VIP1 (8471), or visit Application Form.pdf.

< Back