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Contractor Responsibility Hotline 

LAWA's Procurement Services Division (PSD, former Contract Services Division) administers the Contractor Responsibility Program (CRP). Procurement Services Division provides technical support, conducts the CRP reviews, and determines contractor responsibility.

Contractor Responsibility Investigation Process
 

  • Claims regarding alleged responsibility violations by a current or prospective contractor/tenant must be submitted in writing.
  • PSD will collect necessary facts and documentation from the complainant(s). To the extent permissible, PSD will maintain the identity of the complainant, if any, confidential.
  • PSD will issue a "Notice to Respond" to the alleged contractor/tenant summarizing the facts of the investigation.
  • Contractor/Tenant will be allowed ten (10) working days to respond to the request for information.
  • Contractor/Tenant's failure to cooperate or respond will be deemed conclusive admission of non-responsibility and LAWA may initiate a hearing.
  • A Contractor/Tenant found non-responsible is subject to sanctions.

If you have any question about the CRP or wish to provide public comments about a current or prospective LAWA contractor/tenant, please contact the Los Angeles World Airports, Procurement Services Division, P.O.Box 92216, Los Angeles, CA 90009-2216; phone: (424) 646-5380, fax: (424) 646-9262, e-mail: procurementrequirements@lawa.org.

For a list of current contractors/tenants, check the Tenant Directory
For a list of prospective contractors/tenants, check the Contractor Responsibility Program Questionnaire Respondents 

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