LAX'S NEW SECURITY BADGE OFFICE OPENS TO SERVE NEARLY 50,000 BADGED AIRPORT EMPLOYEES
For Immediate Release
May 18, 2023
Contact:
LAX Public Relations
(424) 646-5260
Left to right: Commissioner Karim Webb; LAWA Deputy Executive Director of Public Safety & Security, Martin Elam; Commissioner Nicholas P. Roxborough; BOAC Vice President, Val Velasco; LAWA General Manager of Security Credentials Section, Frances E. Bellot; LAWA Assistant General Manager of Security Credentials Section, Kayley King; Swinerton Director of Parking Structures, Jeff Goodermote; LAWA Deputy Executive Director of the Landside Access Modernization Program, Jake Adams; LAWA Chief Executive Officer, Justin Erbacci. Photo by Bobby Duong. Courtesy Los Angeles World Airports.
(Los Angeles) Today, Los Angeles World Airports (LAWA) celebrated the opening of Los Angeles International Airport (LAX)’s new Security Badge Office. The occasion marked another milestone in the transformation that is underway at the airport. The multi-billion-dollar capital improvement program is already being recognized with awards and receiving positive reviews for improving the experiences of airport guests, employees and partners
As the entity that oversees the security accreditation for nearly 50,000 badged airport employees, the Security Badge Office ensures that personnel have been thoroughly vetted and documented. This undertaking occurs continually during a badged employee’s term of service. Each day, the Security Badge Office processes approximately 400 badge applications, which translates to about 2,000 per week. At roughly 26,400 square feet, the reimagined Security Badge Office increases the team’s capacity to assist guests and complete their day-to-day tasks with 20 customer service stations, over 65 open-space staff cubicles, 12 individual offices, a conference room and a large training room."
"LAX’s Security Badge Office is one of the most active hubs on our campus, serving nearly 50,000 individuals. The office’s design and new location ensure that employees and users can easily access the site and find comfort and efficiency once they arrive," said Justin Erbacci, Chief Executive Officer, LAWA. "Like all of our transformational projects, it is the hard work and dedication from a diverse team – many of whom are from our valuable local workforce – that makes our vision possible. We are thankful to our design-build partner, Swinerton, and the entire LAWA team that brought this project to life."
Formally located at the western edge of LAX, this new Security Badge Office is centrally situated, with plenty of transit options including a future People Mover train stop, significantly improving accessibility. This new site also hosts the CBP Seals Team and is the headquarters of LAWA’s commuteLAX program.
The thoughtful workplace design that informs the office’s layout, program and technology integrations allows staff to serve guests efficiently, providing an enhanced experience along the way. A focus on wellness is layered throughout the new Security Badge Office with amenities including a meditation and lactation room, touchless water bottle filling stations and shower facilities. Additionally, ample amounts of natural light, sightlines to the landscape and the opportunity to arrive not just by car, but by bike, sidewalk, bus or shuttle, benefit the office’s employees and the broader community of users.
"I join our leadership and staff of the Security Badge Office in congratulating the design and development team of the new headquarters," said Martin Elam, Deputy Executive Director of Public Safety & Security, LAWA. "Over the last two years, the team’s joint effort has yielded a new office that is a boon to productivity and wellbeing.”
Interested parties can learn more about LAX’s transformation and subscribe for updates at bit.ly/LAX-Transformation.
MEDIA ASSETS
A PDF of this press release and high-resolution images are available to download here: bit.ly/LAX-New-SBO. Credit all assets as “Courtesy Los Angeles World Airports.”
LAX’s new Security Badge Office. © RMA Photography Inc. Courtesy Los Angeles World Airports.
LAX, the sixth-busiest airport in the world serving nearly 66 million guests in 2022, is owned and operated by Los Angeles World Airports (LAWA), a proprietary, revenue-generating department of the City of Los Angeles that also governs Van Nuys Airport (VNY). As the international gateway to the Southern California region, LAX and its partners are dedicated to meeting global airport standards for customer satisfaction, safety, regional economic leadership, organizational performance and sustainability.
To better serve the millions of domestic and international guests that travel through LAX each year, the airport is undergoing a multi-billion-dollar capital improvement program to modernize its entire campus. Initiatives underway include an Automated People Mover, a Consolidated Rental Car Facility and two projects that will each add over one million square feet to the airport's existing property: Terminal 9 and Concourse 0. For more information about LAX, its transformation and its environmental, social and local workforce commitments, please visit flylax.com. Follow LAX on X (formally Twitter), Instagram, LinkedIn, Facebook and YouTube.
As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services, and activities. Alternative formats in large print, braille, audio, and other forms (if possible) will be provided upon request.