LOS ANGELES WORLD AIRPORTS, WESTFIELD UNVEIL NEW CUSTOMER JOURNEY AT LAX TERMINAL 2

       LOS ANGELES –Los Angeles World Airports (LAWA) and Westfield today unveiled the new Los Angeles International Airport Terminal 2, an important milestone in the LAX modernization, featuring a brand new design along with 16 new dining and retail brands. Serving more than 5.2 million passengers annually, international Terminal 2 joins Tom Bradley International Terminal as a world-class hub for global travelers.

       Nearly 76,000 square feet of space at Terminal 2 has been transformed, including more than 15,000 square feet of new dining and retail. Westfield helped to curate a dining and retail collection that includes 16 new concepts, seven of which are Southern California brands. The upgrades throughout the terminal create a more holistic customer journey.

       “L.A. is the center of international travel, and this spectacular new terminal will help us broaden our global reach even further,” said Mayor Eric Garcetti. “With the help of our partners, we have turned this terminal into a beautiful new space — and an expression of our commitment to building the world-class airport our residents and visitors expect and deserve.”  

Los Angeles and LAX had a record-breaking year in 2015. The city had 45.5 million visitors, and LAX – undergoing an $8.5 billion modernization program – saw 74.9 million passengers.

       “The LAX Capital Improvement Program is an essential aspect of enhancing the guest experience at LAX,” said Sean Burton, president of the Los Angeles Board of Airport Commissioners.  “More than five million travelers used Terminal 2 last year, 80 percent of them international passengers, so we have to ensure they have an airport experience that is world class.”

       “Fresh facilities with more seating, new services, and expanded dining and shopping experiences for today’s travelers are part of our $332 million investment in Terminal 2,” said Los Angeles World Airports Chief Executive Officer Deborah Flint. “We applaud Westfield’s partnership with LAWA, their investment in Terminal 2 at LAX, and their commitment to developing an experience that truly caters to the modern traveler.”  

       The 20-month redevelopment at Terminal 2 was the terminal’s first upgrade in nearly 30 years. The entire process was done while keeping the 24-hour terminal open, maintaining customer service and flight operations.

       The terminal design was inspired by “L.A. in Motion,” which captures the energy and on-the-go attitude of Los Angeles. Three distinct shopping and dining districts are highlighted by a grand staircase that offers customers a luxurious but efficient travel experience. The stairs lead directly up to airline lounges.

       “Los Angeles World Airports had a strong vision,” said Keith Kaplan, Westfield’s Vice President at LAX. “They wanted more than a concessions refresh – they wanted to truly transform the entire customer journey at Terminal 2 from the moment you clear security. Thanks to our long-term partnership and collaboration with all the stakeholders, everybody wins – the city of Los Angeles, the airport, the airlines and the customers.”

       “We’re a local, family business and we’ve been serving customers at LAX for more than 20 years,” said Nick Buford, COO and managing partner at Crews, which operates four new dining concepts in Terminal 2. “This is an exciting time for us and for Los Angeles. The city and LAWA had the vision to transform the entire LAX experience, and we’re helping to make that happen. Together we’re innovating the travelers experience while creating more jobs and generating more revenue for Los Angeles.”

The new dining and retail collection at Terminal 2 was uniquely curated to represent Los Angeles:

• SeaLegs Wine Bar upholds the highest standards in its selection of great wines paired with gourmet California share plates in a stunning environment; 
• Savor “boat-to-plate” American seafood at the fast-casual SLAPFISH Modern Seafood Shack;
• Enjoy flavorful Chinese cuisine “wok’d to order” at Pick Up Stix;
• Delight in a simple recipe of handmade dough and the finest mozzarella at Fresh Brothers Pizza;
• Grab organic sandwiches, salads and more with an Italian flair at Ciabatta Bar;
• Craft your own signature burger at Los Angeles-based BUILT (Custom Burgers);
• Dine in L.A. history at Barney’s Beanery, a classic American roadhouse modeled after Route 66;
• Sip on the world’s best known coffees at (2) Starbucks;
• Discover a full range of body-shaping innovations at international phenomenon SPANX;
• Shop travel essentials at (2) CNBC shops; or products tailored to the Hispanic traveler base at (2) Univision shops;
• Find the latest in electronics and cutting-edge technology at eSavvy and at InMotion Entertainment and;
• Experience the glamorous duty-free lineup from DFS, a major highlight of the new Terminal 2.

About Los Angeles International Airport (LAX)

LAX is the fifth busiest airport in the world and second in the United States, offering 692 daily nonstop flights to 85 domestic cities and 928 weekly nonstop flights to 67 cities in 34 countries on nearly 60 air carriers.  LAX ranks 14th in the world and fifth in the U.S. in air cargo tonnage processed, with more than 2.1 million tons of air cargo valued at over $86.9 billion. 

Terminal 2 is LAX’s other international terminal, serving 5.2 million passengers annually. T2 carriers include: Aeromexico, Air Canada, Avianca, Hainan Airlines, Hawaiian Air, Qatar Airways, Sun Country, TACA, Virgin Atlantic, Volaris and WestJet.

Westfield Corporation (ASX Code: WFD) is an internally managed, vertically integrated, shopping center group undertaking ownership, development, design, construction, funds/asset management, property management, leasing and marketing activities and employing approximately 2,000 staff worldwide. Westfield Corporation has interests in 34 shopping centers in the United States and the United Kingdom, encompassing approximately 6,400 retail outlets and total assets under management of $28 billion.

Westfield Airports is deploying its global expertise to revolutionize the customer experience and create next-generation environments in landmark airports across the U.S. Integrating the best in food, fashion, art, and entertainment, Westfield crafts a fully customizable journey which aligns with and reflects each community’s unique style, spirit and culture. Learn more at www.westfieldcorp.com/airports .