SIGNIFICANT REDUCTION IN WAIT TIMES AND 50% EXPANSION MARK THE FIRST WEEK OF LAX-IT

For Immediate Release
Nov. 7, 2019

Contact:
LAX Public Relations
(424) 646-5260

Two days of 11 minute average shuttle rides
and less than 10 minute wait time for cars

(Los Angeles, CA) Yesterday morning, Los Angeles World Airports opened the expansion to LAX-it ahead of schedule, at about 2 a.m., providing additional capacity for taxis and ride app passengers and drivers. Throughout the day, wait times were minimal, with guests waiting on average 0-5 minutes for their taxi, Uber or Lyft ride. Traffic on surrounding streets has flowed smoothly throughout the day as well.

Tuesday marked the beginning of week two of LAX-it operations. During week one, LAWA worked with its taxi and ride app partners to implement a series of improvements to the operations. Thanks to these changes, over the past few days, guests of LAX-it experienced a quick and efficient shuttle trip and short wait times at LAX-it, usually less than 10 minutes across all modes.

By the Numbers

  • On Tuesday, at the start of week two of operations, wait times for taxis, Ubers and Lyfts never exceeded 10 minutes, with the vast majority of the time under 5 minutes. Cars were available for guests throughout the day. Yesterday, wait time remained minimal throughout the day as well. 
  • The average LAX-it shuttle trip—from leaving LAX-it to picking up passengers, loading, and returning to LAX-it—is now consistently under 11 minutes.
  • The LAX-it shuttle fleet expanded to 43; shuttles are deployed dynamically based on travel schedules and traffic.
  • LAX-it has been expanded by 50%; construction of the new lot was undertaken and completed within three days, and the new lot opened ahead of schedule on the morning of Nov. 6.
  • A dedicated route for Lyft vehicles was created to enter the new dedicated Lyft area of LAX-it, and an additional lane was added for Ubers and taxis to enter their area of LAX-it to improve the flow of traffic into the lot.
  • LAX-it has resulted in a significant reduction in traffic within the Central Terminal Area (CTA), with a reduction on average of 17,338 vehicles per day.

LAX-it has significantly impacted the speed of traffic within the CTA, which is used by 85% of the people coming into LAX, including for taxi, Uber and Lyft drop-offs. Iin the first week, speeds on the upper level have increased by 13% and on the lower level by 2%. Outside of the airport, speeds have increased by 16% from Interstate 105 to LAX. Ongoing improvements will continue to see an increase in speed and a reduction in traffic.



About Los Angeles International Airport (LAX)
LAX, the sixth-busiest airport in the world serving nearly 66 million guests in 2022, is owned and operated by Los Angeles World Airports (LAWA), a proprietary, revenue-generating department of the City of Los Angeles that also governs Van Nuys Airport (VNY). As the international gateway to the Southern California region, LAX and its partners are dedicated to meeting global airport standards for customer satisfaction, safety, regional economic leadership, organizational performance and sustainability.

To better serve the millions of domestic and international guests that travel through LAX each year, the airport is undergoing a multi-billion-dollar capital improvement program to modernize its entire campus. Initiatives underway include an Automated People Mover, a Consolidated Rental Car Facility and two projects that will each add over one million square feet to the airport's existing property: Terminal 9 and Concourse 0. For more information about LAX, its transformation and its environmental, social and local workforce commitments, please visit flylax.com. Follow LAX on X (formally Twitter), Instagram, LinkedIn, Facebook and YouTube.

As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services, and activities. Alternative formats in large print, braille, audio, and other forms (if possible) will be provided upon request.