LAWA Unveils Cashierless Payment System in Two LAX Parking Structures

(Los Angeles, CA) Los Angeles International Airport (LAX) unveiled a new, convenient cashierless payment system this week at Parking Structures 3 and 4, the garages closest to the Tom Bradley International Terminal.

This is the first time LAX will have an automated payment collection system. Customers exiting Parking Structures 3 and 4 now have the option to pay their parking fees by credit or debit card using new exit lanes. Starting next month, travelers also may pay by cash or card at conveniently located "pay-on-foot" machines inside the garages before returning to their vehicles.

"At LAX, one of our four strategic goals is to innovate for safety, security and efficiency, and the new automated payment systems at P3 and P4 will help us do just that,” said Keith Wilschetz, Deputy Executive Director Operations and Emergency Management, LAWA. “This new parking payment system, which will improve the guest experience by speeding up transactions and reducing wait times, is just one more way that LAWA is bringing in technology and improving our systems to create a more efficient travel experience at LAX.”

New "pay-on-foot" machines are being installed on the ground floor of Parking Structures 3 and 4 to allow guests to pay for their parking with cash or cards starting next month.

Cashier booths will no longer be available at Parking Structures 3 and 4; however, during the transition to the new system attendants will be available at the exits to accept cash.

As an added feature of the automated payment system, a ‘HELP’ button is available for guests who need to speak to a customer service representative for any transaction or service issues. 

Guests using Parking Structure 7 will begin experiencing these same features later this spring, and a similar system is in place at Economy Lot E. 

Due to ongoing construction for the LAX Automated People Mover (APM), P3 and P7 will have four exit lanes and P4 will have five exit lanes.

About Los Angeles International Airport (LAX) 

LAX, the fourth-busiest airport in the world and second busiest in the United States, was named a top-10 U.S. airport by SKYTRAX. LAX served more than 87.5 million passengers in 2018 and offers an average of 700 daily nonstop flights to 109 cities in the U.S. and 1,281 weekly nonstop flights to 93 markets in 47 countries on 69 commercial airlines. LAX ranks 10th in the world in air cargo tonnage processed, with more than 2.4 million tons of air cargo. LAX handled 707,883 operations (landings and takeoffs) in 2018.  

LAX generated 620,600 jobs in Southern California, with labor income of $37.3 billion and economic output (business revenues) of more than $126.6 billion, according to an economic study based on 2014 operations. This activity added $6.2 billion to local and state revenues and $8.7 billion in federal tax revenues. The study also reported that LAX’s ongoing capital improvement program creates an additional 121,640 annual jobs with labor income of $7.6 billion and economic output of $20.3 billion; $966 million in state and local taxes; and $1.6 billion in federal tax revenues.

 

LAX was honored as having the “Best Overall Customer Service Program” by Airports Council International-North America; named the “Best Airport for Breastfeeding Moms” by Mamava; selected for the Top 10 “Best of the U.S.’s Big Airports” (Wall Street Journal) and “Most Pet-Friendly Airports in the U.S. (Mental Floss); named the second-most improved airport in the U.S. by JD Power; received an “Innovation Award” from the L.A. Better Business Challenge for its Central Utility Plant; and named  a “Business Leader in Air Quality” by the South Coast Air Quality Management District.

LAX is also the second-most popular airport in the world to appear on Instagram, according to wego.com. LAX is part of a system of two Southern California airports – along with Van Nuys general aviation – that are owned and operated by Los Angeles World Airports, a proprietary department of the City of Los Angeles that receives no funding from the City’s general fund.  

For more information about LAX, please visit   www.flyLAX.com or follow on Twitter   @flyLAXAirport, on Facebook at   www.facebook.com/LAInternationalAirport, and on YouTube at   www.YouTube.com/laxairport1.  

As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services, and activities.  Alternative formats in large print, braille, audio, and other forms (if possible) will be provided upon request.

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