(Los Angeles, CA) This morning, staff from Los Angeles World Airports (LAWA) and Alaska Airlines welcomed more than 80 people for the "Ability to Fly" event at Los Angeles International Airport (LAX). The event provides a fun, safe and easy way for those with disabilities to experience how a commercial flight works and feels before traveling for real. This is the fourth mock flight experience at LAX, and the fifth hosted by LAWA.
"Delivering exceptional guest experiences is a goal shared by LAWA and our airline partners, and we are delighted to play a role in helping passengers with disabilities experience the overall airport environment, from curb to plane, prior to taking an actual flight," said Lawrence Rolon, ADA Coordinator, LAWA. "Today's experience allows participants a stress-free way to learn how a person's disability may affect their ability to travel ahead of an actual departure."
Families this morning experienced all the major aspects of airport travel, including check-in, security screening and the aircraft boarding process. Participants also experienced K-9 units and officers from the Transportation Security Administration (TSA), and the Los Angeles Airport Police Division.
Participants boarded a Toy Story 4-wrapped Boeing 737-800 provided by Alaska Airlines, which taxied to LAX’s remote gates to simulate the process of taxiing for takeoff and what it’s like to be onboard the aircraft before returning to the gate.
"We are thrilled to partner with LAWA regarding today's event, which helps both participants and volunteers break down the barriers that prevent many individuals with disabilities from seeing the world," said Ray Prentice, Director of Customer Advocacy, Alaska Airlines. "We look forward to the continued partnership."
LAWA and all of its airline, concessionaire and other partners are committed to providing equal access to every guest at LAX regardless of ability, and are collectively working to offer more innovative and constructive ways to help our guests with disabilities enjoy fuller access to LAX. In May, LAWA introduced the Aira wayfinding service from Aira.io, which provides real-time navigation to blind or low vision guests using their smartphones for free within LAX.